TuJu app instead of Waze: TuJu 2.0 features, how to download it and the civil servant ban

The government is encouraging the public to use TuJu, the highway navigation app of the Malaysian Highway Authority (LLM), in place of Waze. Civil servants, meanwhile, have been barred from using Waze on duty since 20 Oct 2026. This guide explains what TuJu is, what it does, how to download it safely and who is covered by the Waze ban.

What TuJu is

TuJu was developed by Prosignal Consortium Sdn Bhd (PCSB) with LLM, under a memorandum of understanding signed on 26 May 2022. The app was first introduced on 26 Nov 2025 (Bernama, 22 and 23 Oct 2026).

It gives highway users route information, traffic updates, information on facilities and emergency help. According to LLM, TuJu's main difference from other apps is its live traffic CCTV view.

What TuJu 2.0 does

LLM has upgraded the app to TuJu 2.0. According to LLM's Deputy Director-General (Operations), Ir Dr Mohamed Ridzuan Jahidin, this version brings:

• live highway CCTV feeds;
• an SOS button, which sends emergency information to the highway concessionaire concerned;
• information for electric vehicles (EV);
• local attractions and fixed destination settings;
• finding where you parked your vehicle.

On 22 Oct 2026, TuJu 2.0 was already available for Android users, and the iOS version was expected at the end of October 2026. The app had also recorded more than 700,000 downloads (Berita RTM, 22 Oct 2026).

How to download TuJu safely

1. Download only from Google Play or the App Store. Official links to both are on llm.gov.my.
2. Make sure the developer is the official TuJu developer that LLM links to.
3. Do not install APK files sent through WhatsApp, Telegram or SMS, even if the message claims to be a "new TuJu version".

Disruptions after a surge in users

After the Prime Minister encouraged the public to use TuJu, user numbers rose sharply and the app was disrupted. LLM apologised and said it was restoring system stability with PCSB and adding capacity to the app (LLM statement, 22 Oct 2026).

The improvements focus on navigation, route accuracy and the user experience. LLM is also working with the Works Ministry (KKR) and the National Cyber Security Agency (NACSA). Complaints and feedback can be sent to feedback@prosignalconsortium.my, and updates are shared through LLM's and TuJu's official channels.

On 23 Oct 2026, government spokesman Fahmi Fadzil asked LLM and PCSB for a detailed explanation of the problems. He also encouraged the public to consider other navigation apps, local or foreign. What matters, he said, is avoiding Waze because of the security concerns raised by the National Security Council.

The Waze ban: who it covers

The Chief Secretary to the Government, Tan Sri Shamsul Azri Abu Bakar, issued a letter dated 20 Oct 2026 barring public servants from using Waze, with immediate effect. The decision was made at the National Cyber Security Committee's third meeting of 2026, chaired by the Prime Minister (Berita RTM, 21 Oct 2026).

According to the FAQ reported by Bernama (21 Oct 2026):

• the ban applies only while on official duty;
• public servants are defined under Article 132(1) of the Federal Constitution, covering the armed forces, police, education service and state services, among others;
• the recommended local alternatives are TuJu and PINTAZ.

The public is not banned from using Waze, but the government is encouraging people to switch. According to the Prime Minister, the concern relates to the security of information and users' movement data, because Waze is bound by Israeli law.

What it means for you

• Civil servants: do not use Waze while on official duty. Check your head of department's instructions for details.
• Highway drivers: TuJu is useful for CCTV, facility information and the SOS button. Check the state of its navigation first, as LLM is still restoring the system.
• Travel costs: estimate the fuel cost of your trip with our Fuel Cost Calculator, which uses this week's official prices.

You can check messages offering "TuJu Premium" or asking for payment for the app with our Scam Message Checker.