How to update your STR 2027 details on MySTR: step by step, and the Phase 1 window

Applications and updates for Sumbangan Tunai Rahmah (STR) 2027 are open all year from 15 Oct 2026 on the official STR portal. This guide follows the STR 2027 Application Update User Guide and the STR 2027 Information Update FAQ published by the Inland Revenue Board (HASiL) on 15 Oct 2026. The menu and button names on the portal are in Malay, so we give them as they appear.

Who needs to update, and when

• No update for three years: applicants who have not updated their STR application for three consecutive years must update it for STR 2027.
• No change in details: confirm the application by clicking the "Hantar" (Submit) button online, or by visiting a nearby service location.
• Phase 1 window: updates for Phase 1 eligibility are made from October to November 2026, subject to change. The windows for Phase 2 to Phase 4 will be announced later.

How to update on MySTR

1. Open bantuantunai.hasil.gov.my and click "Log Masuk" (Log in).
2. Enter your identity card number and click "Semak" (Check). Confirm your security phrase, then enter your password. You can also log in with MyDigital ID by scanning a QR code.
3. If you do not have a MySTR account yet, click "Daftar Pengguna Baru" (Register new user). Enter your identity card number and email, verify the account through the email link, choose five security questions and set a password.
4. On the dashboard, click the "Perubahan Maklumat Permohonan" (Change application details) menu.
5. Review each section and update the fields that have changed. Fields marked (*) are compulsory.
6. Enter the Captcha code, tick the declaration, then click "Hantar".

Fields you can update

Supporting documents must be in PDF, JPG, JPEG or PNG format and smaller than 3MB. For children aged 19 and above, upload a student confirmation document or hand it in at a HASiL office before the deadline of each phase.

After your application is approved

Recipients with Lulus (Approved) status can update their basic details all year through the "Kemas Kini Maklumat Asas" (Update basic details) menu. Basic details are home and mobile phone numbers, mailing address, email, spouse's phone number, the applicant's or spouse's bank account, and next-of-kin details.

For applications approved in Phase 1, changes to marital status, children's details and household income are only allowed from Phase 3, for Phase 3 eligibility.

Bank account rules according to the HASiL FAQ:

• a bank account can be added if the STR 2027 form has no bank account details;
• if the previous phase payment was credited successfully (Berjaya Kredit), you can only change to a new bank account in your own name. Switching to cash payment is not allowed;
• a spouse's bank account can only be updated if the previous phase payment failed (Gagal Kredit) or was paid in cash.

You can also update by submitting the STR Application Details Update Form (BK-02) at a HASiL office, HASiL Satelit or a HASiL Urban Transformation Centre (UTC). HASiL encourages updating online because it is easier and faster. You can check your application status with the steps in our STR 2027 status guide.

Beware of scams

The warning notice on the STR portal (Oct 2026) says HASiL does not send officers to homes for STR 2027 applications, updates or status checks. HASiL also does not appoint individuals to answer STR questions by WhatsApp or personal phone numbers.

The STR toll-free line 1-800-88-2747 is not used to make outgoing calls to the public. If you have been scammed, call the 24-hour 997 line as soon as possible (Berita RTM, 6 Jul 2026). Suspicious messages can be checked with the Scam Message Checker.